"REVIEW RESPONSES MADE EASY"
Take control and save time and money managing your hotel’s Online Reputation the Easy Way.
This book is a compilation of 150 reviews and their suggested responses covering 18 major issues that a hotel may get reviews about…ranging from front desk, housekeeping, maintenance, WIFI, etc.
Download and save the pdf E-book on your computer.
All you do is go to the relevant chapter in the book and find the closest review on that page to the one you got.
Copy and paste the response on the platform you are on, whether it is a review site like TripAdvisor, your brand page, or an OTA site.
In this guide and library of reviews and responses, we have done all the heavy lifting and created SUGGESTED responses for reviews your hotel may be getting from guests (positive or negative).